Frequently asked questions

How much does it cost?

It depends on the package you purchase. The more you purchase, the lower the cost.

Are there any other costs involved?

There is no other costs involved. As the credits do not expired, you may purchase now and use them later.

Can I try before I proceed with my purchase?

Yes, you may sign up for a trial with 10 free credits.To sign up for demo account click here.

How do I Sign Up / buy credits?

We operate on a prepaid basis. To purchase credits, kindly follow the following steps:
1.Order online.
2. Proceed with payment (Available Payment Methods : Internet Banking ,NEFT,RTGS .)
3. We will credit your account within 24 hours once payment is verified

What is the minimum SMS Credit that is require to purchase / top up

Minimum SMS Credit is 10000 SMS Package

Mobile Number Related FAQ

Do Bulk SMS Company sell mobile numbers?

No, we strictly do not sell any mobile numbers.

Will the mobile number I sent used by Bulk SMS Company or any 3rd parties?

All mobile numbers and messages sent are treated with strict confidentially. We will never use them nor shared them with 3rd parties.

SMS / Feature Related FAQ

What software do I need to send SMS?

You do not need to install any software. You would only require an internet browser and an internet connection to login in to your account.

How long does it take to deliver a SMS?

On average, it takes about 2-3 seconds.

Do you support non-English text?

Yes, we do support Unicode that helps other language.

How many characters for 1 SMS?

1 SMS = 1 Credit
1 Normal Text SMS is 160 alphanumeric characters.

Will I be charge for SMS that fail to deliver?

No, SMS Credit will be refunded regardless if it is failed but if issue will come by our side, if there is any technical problem.

Is there any retry feature if the mobile phone is turned off or mobile is not in coverage area?

Yes, the SMS Center will resend the SMS within 24 hours.

How many sub user account can I create?

As many as you wish. Currently we do not limit.

I would like to send SMS from my own software. Is it possible?

Yes, it is possible. We will provide you with the API, SMPP and sample code for your reference.